Michael's Journey: From OSG to Account Manager in the Prison Service (Part two)

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A photo of Michael with the quote "We want people who want to contribute to making society safer and being an OSG is a good starting point."

In this continuation of Michael's story, we delve deeper into his 21-year journey with the Prison Service, which began at HMP Rochester as an operational support grade (OSG). Rising through roles like prison officer and custodial manager, he now works to improve performance at some of the most challenging prison sites.