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Michael's Journey: From OSG to Account Manager in the Prison Service (Part two)

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A photo of Michael with the quote "We want people who want to contribute to making society safer and being an OSG is a good starting point."

In this continuation of Michael's story, we delve deeper into his 21-year journey with the Prison Service, which began at HMP Rochester as an operational support grade (OSG). Rising through roles like prison officer and custodial manager, he now works to improve performance at some of the most challenging prison sites.

Michael's Journey: From OSG to Account Manager in the Prison Service (Part one)

Posted by: , Posted on: - Categories: OSG, Personal stories
A photo of Michael with the quote "It was a lot of responsibility, but knowing I was contributing to the safe and smooth running of the prison was extremely satisfying."

Michael has been with the Prison Service for 21 years, beginning as an operational support grade (OSG) at HMP Rochester. He progressed through various roles, including prison officer, supervising officer, and custodial manager, before moving to HMPPS headquarters as an account manager for the Prison Performance Support Programme. Michael now helps drive improvements across some of the most challenging prison sites.