In this continuation of Michael's story, we delve deeper into his 21-year journey with the Prison Service, which began at HMP Rochester as an operational support grade (OSG). Rising through roles like prison officer and custodial manager, he now works to improve performance at some of the most challenging prison sites.
Michael has been with the Prison Service for 21 years, beginning as an operational support grade (OSG) at HMP Rochester. He progressed through various roles, including prison officer, supervising officer, and custodial manager, before moving to HMPPS headquarters as an account manager for the Prison Performance Support Programme. Michael now helps drive improvements across some of the most challenging prison sites.
We spoke to Jack, who recently joined the Prison Service as an operational support grade (OSG). After taking advice from his family, who also work in the Prison Service, Jack felt like it was the right time to take his …
Working as an operational support grade (OSG) is varied and rewarding. It can open opportunities to develop and progress in the Prison Service. Amber-jay, who works at HMP The Mount, tells us about her experience. Applying to work at a …